Frequently Asked.

Got some burning questions that require answering? Scroll down to view our frequently asked questions. Question not answered? Head to our Contact page to get in touch.

Can I book a table?

You sure can! For bookings for 1-10 people, please click here to reserve a table. For bookings of 11 or more people, please submit an enquiry here and our team will touch base with you soon.

Can I book a function?

We would love to host your next function! Just click here to browse our spaces and fill out the enquiry form to contact our functions team.

I've booked a table - where do I go?

Simply approach any of our friendly staff members who will be able to direct you to your table.

What can I do about my lost property?

Send us an email at or call us on 03 9427 0615 and we will check the venue for your missing item.

Are you wheelchair accessible?

We are wheelchair accessible and have a lift – most areas are accessible by wheelchair but give us a call if you have any questions.

Do you sell gift cards?

We sure do! You can purchase a Termo gift card here.

Are you dog-friendly?

Yes – the Termo is dog friendly! Dogs are permitted in the outdoor areas of the venue, beer garden and the Terrace Balcony.

Can I bring kids and is there a kids menu?

You sure can! We have a kids menu and high chairs available on request – just let us know if you require a high chair for your booking. As we are a licensed venue, kids are required to depart when dinner service is finished.